Support

We answer every email.

Support is handled by email. No bots, no ticket maze. Write to us and a person will usually reply within two business days.

Email us

support@challengefinds.com

Write to support

Frequently asked questions

Is ChallengeFinds free?

ChallengeFinds is free to download, and your first challenge is free for 10 days. After that, a ChallengeFinds Membership gives you every challenge and lets you run several at once. The subscription renews automatically each month or year and is billed through your Apple Account. You’ll see the price in your local currency before subscribing.

How do I cancel my membership?

On your iPhone, open Settings, tap your name, tap Subscriptions, and choose ChallengeFinds. You’ll keep access until the end of the period you’ve paid for. Apple handles refunds at reportaproblem.apple.com.

How do reminders work?

Choose a daily reminder time and ChallengeFinds sends one notification with that day’s plan, including rest days. Finish early and it stays quiet.

If you’ve been away for a couple of days, we’ll send one gentle nudge. No guilt trip. Turn reminders off at any time in the app or under iOS Settings > Notifications.

How do I move to a new phone?

Install ChallengeFinds on the new phone and sign in with the same account. Your challenges and everything you’ve logged sync to the phone. There’s nothing to export or back up by hand.

Does the app work offline?

Yes. Logging works fully offline. Every rep is saved to your phone when you tap, then syncs to your account the next time you’re online.

How do I delete my account?

In the app, go to Settings > Account > Delete account…. This permanently removes your account and all synced data from our servers.

Prefer email? Write from the address you used to sign up. We’ll delete the account and confirm when it’s done. The full details, including what happens to your data, are on the account deletion page.

I found a bug. What should I include?

Email us with your iPhone model, iOS version, and what you were doing when the bug appeared. A screenshot helps a lot. We read everything.

For privacy questions, see our Privacy Policy; for the rules of the road, our Terms of Use. To delete your account, see how account deletion works.